Subscription Cancellations
You may cancel your subscription anytime. Here’s what you need to do:
- Send your request to our official Telegram support bot @Empiricasignalsbot or email us at contact@empiricasignals.com
- When you cancel your subscription, you won’t be removed from the VIP channel until your subscription period lapses.
- If you cancel your subscription and request a refund, you will be removed the VIP channel.
- Exiting the VIP Group on your own will not cancel your subscription, and you may incur auto-charges for continued subscription.
- Discontinuing the use of our trading signals, for any reason, also does not constitute a cancellation of your subscription.
Refunds
Our refund policy is simple, and can be requested anytime also through our official Telegram sales/support channel @Empiricasignalsbot or email us at contact@empiricasignals.com, subject to the following limitations:
- 100% refund if cancellation is made within the first 7 days of a new/recently renewed subscription.
- 50% refund if cancellation is within the 8th-15th day of a new/recently renewed subscription for monthly subscriptions.
- 50% refund if cancellation is within the 1st month of a new/recently renewed quarterly subscription.
- 75% refund if cancellation is within the 1st month of a new/recently renewed yearly subscription.
- No refund for requests beyond the timeframes mentioned above.